Q: What are your greatest strengths? (说说你的强项吧)
A: “During the holidays, our restaurant is fully booked from early November through mid-January. It is a stressful time for the staff under the best of circumstances. That it coincides with cold and flu season complicates matter since, inevitably, we have staff members who have to call in sick. After years of chaos, I decided to hire three on-call servers and one one-call host who were available at a moment’s notice to fill in when a staff member was sick. Last year, we turned more tables during the holiday season than ever before and our revenue increased by 20 percent. Plus, the staff was more relaxed, which helped them earn bigger tips.”
这位求职者就说了自己在餐饮管理方面的强项,正值餐厅生意旺季,碰巧流感肆虐,撂倒了几位员工,然后自己机智的找了三位随时候命的替补,又临时添了一位电话接线员把餐厅生意搞的更红火了,服务员也得了不少小费。完全是一派欣欣向荣的景致,面试官听了也乐在其中。
点评:
面试官问这个问题主要想从两个方面考察求职者-诚实度和自我认知。很多求职者觉得谈论自己的优点很难为情,但这是个毛遂自荐的好机会。
Q: What is your greatest weakness? (再顺道挖挖你的弱项)
A: “I’ve had to work hard to learn how to delegate tasks. I used to be a bit of a control freak, but through management training, I’ve learned that it isn’t necessary for me to have my hands on every project. It’s an ongoing process, but I think I am a better manager now that I am learning to let go of the reigns a bit.”
这位求职者没有单刀直入说自己的弱项,而是说我花了很多心思去学怎样把工作分配给别人。说自己过去是个控制狂,什么事都爱亲力亲为,自从参加了管理培训,意识到不必何事都亲自操刀,虽然还不能一下适应,不过感觉自己是个更好的管理者了,工作种学会张弛有度了。有弱点咱不怕,怕的是不改进。
点评:
而另一方面我们又想展示给面试官好的一面,所以直接讨论自己的弱点显得有点自毁前程。一定要让别人知道你有在努力改进,而且这个弱点还不能对工作有实质性的伤害或不好影响。面试官问这个问题主要是想考察求职者的自我认知层次和自我改进能力。
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